Facebook UK boss: "We want to give users more control"
Facebook's
UK boss says the social media site could do a "much better job" of
helping users control their experience on the site.
Top Facebook
executives were answering questions in a rare Q&A held by Radio 1 Newsbeat,
several of which were about users' data and privacy.
"We're
hearing loud and clear that we could do a much better job of helping to inform
people in a really clear and simple way," Steve Hatch said.
Steve Hatch
used advertising as an example of an area where they want to "ramp
up" the control users have of what they see.
"At the
top of every single ad in Facebook there's three little dots and if you click
on that, you'll be able to see why you're seeing that ad," he said.
"It's
about bringing in those little nudges, those little ways of being able to help
you to be better informed."
Richard
Allan is the company's head of UK public policy.
He thinks
that there's a "cycle" in the way the issue of control has worked on
Facebook.
"People
want more and more control.
"A
number of you will ask us for more and more control, so we build more and more
controls. And then they feel it's got more complicated.
"Then
we simplify it again and they say I haven't got enough control."
Facebook is
holding an event in London until 16 September in an attempt to be more
transparent, where its users can ask them directly about concerns about data,
privacy and control.
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